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Privacy Policy

 

Welcome to Vazir Fountain Pens ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.vazirfountainpens.co.uk ("Website").

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By using our Website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect and process the following information:

  • Personal Identification Information: Name, email address, postal address, phone number.

  • Transaction Data: Payment details (processed securely via third-party providers), purchase history.

  • Technical Data: IP address, browser type, operating system, pages viewed, time spent on our Website.

  • Marketing and Communication Preferences: Your preferences for receiving marketing from us.
     

2. How We Use Your Information

We use your personal data to:

  • Process your orders and provide you with services.

  • Respond to your queries or customer service requests.

  • Send you updates about your orders or our products (only if you have opted in).

  • Improve our Website, products, and services.

  • Detect, prevent, and address technical issues or fraudulent activity.
     

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Your consent.

  • Performance of a contract with you.

  • Compliance with legal obligations.

  • Our legitimate interests (e.g., improving our services).
     

4. How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, delivery services).

  • Professional advisors (e.g., accountants, legal advisors).

  • Law enforcement authorities if required by law.

We will never sell your personal data to third parties.

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5. Data Retention

We will keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

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6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your personal data (in certain circumstances).

  • Object to our processing of your data.

  • Request restriction of processing.

  • Request transfer of your data to another service provider.

  • Withdraw your consent at any time.

To exercise any of these rights, please contact us at the email address provided below.

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7. Cookies

We use cookies to enhance your experience on our Website. For more information, please see our Cookie Policy.

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8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

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9. International Transfers

We primarily store and process your personal data within the UK. If data is transferred outside of the UK or EEA, we ensure appropriate safeguards are in place.

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10. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. Please read their privacy policies before submitting any personal data.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email : vazirpensuk@gmail.com
 

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